Design Jobs in West Brisbane

About us

aXcelerate is a leading SaaS provider, with our Student and Learning Management System powering millions of learners' course and competency records nationwide. As an industry leader, we’re on an exciting growth journey, transforming the way training providers and employers manage and support their learners.

Recognised as a Great Place to Work for two years running, we have a culture where people feel valued and supported to thrive. With ambitious growth plans and countless opportunities to develop your career, there’s never been a better time to join our team and help us shape the future of education technology.

The opportunity

Join our Professional Services team as a Senior Implementation Consultant and make a real impact. In this role, you will be leading the end-to-end implementation of our SaaS solutions for clients across the full project lifecycle. You'll work closely with other members of the team to coordinate data migration, system configuration, product training, and go-live activities—ensuring a smooth transition into business-as-usual operations. Some projects may also involve pre-sales support, client discovery, and working with third-party providers. This is a client-facing role where strong communication and delivery skills are key.

For this position, we will only be considering candidates who are based in Brisbane and can work in a hybrid role.

Responsibilities

• 🚀 Project Delivery Leadership: Lead the end-to-end implementation of our SaaS platform, from data migration and system configuration to stakeholder training and go-live cutover. Ensure every project transitions seamlessly into BAU operations and post-implementation support.
• 📈 Project Management: Oversee multiple projects concurrently, delivering on time, within scope, and in alignment with client expectations and aXcelerate’s delivery standards. Maintain accountability for timelines, budgets, and quality outcomes.
• 🛠️ Project Planning & Governance: Create and maintain essential project documentation — including schedules, risk registers, and status reports. Provide clear, transparent updates to internal stakeholders, including management and executive teams.
• 🤝 Stakeholder & Client Engagement: Serve as the key liaison between internal teams, clients, and third-party partners. Guide solution design and manage any required customisation to meet client needs.
• 🎯 Team & Milestone Alignment: Keep all team members aligned on milestones, deliverables, timelines, and quality standards. Proactively manage risks, escalate where needed, and oversee change control processes.

A Day in the Life of a Senior Implementation Consultant at aXcelerate

As a Senior Implementation Consultant at aXcelerate, no two days are the same; your work is dynamic, collaborative, and focused on delivering exceptional outcomes for our customers.

You’ll typically be:

• Supporting the pre-sales process by contributing to tender responses and engaging with prospective clients during discovery sessions.
• Collaborating with internal and external stakeholders through regular meetings and progress reports, ensuring transparency and raising any risks, challenges, or concerns.
• Developing and maintaining key implementation artefacts, including project plans, risk registers, and more.
• Coordinating multiple project teams to optimise meeting schedules, events, and timelines, balancing competing priorities, protecting resources, and ensuring delivery within the defined scope.
• Facilitating collaboration between customers and the product team — assessing the feasibility of new feature requests, and for custom developments committed to during the sales process, coordinating with Business Analysts to gather detailed requirements, handing them to the Product team, and maintaining regular check-ins to ensure timely delivery.

About You

We’re on the hunt for a driven, customer-focused professional who’s passionate about project delivery and software implementation. Whether you’re a Project Manager, Implementation Lead, Service Delivery Manager, Senior Business Analyst, or Customer Success Manager, what really matters is your proven ability to take projects from concept to completion.

You’ll be a great fit if you:

• Have a strong track record of delivering technology projects on time, within scope, and on budget.
• Thrive in fast-paced environments, confidently managing multiple stakeholders and workstreams.
• Bring structure, clarity, and accountability to every stage of the delivery process.

It’s a plus if you also bring:

• Experience as a Business Analyst or Functional Consultant.
• Background working for a SaaS provider.
• Familiarity with education technologies — particularly Student Management Systems (SMS) or Learning Management Systems (LMS).
• Experience in the education sector, particularly in VET.
• A recognised project management qualification (e.g., PMP, PRINCE2, AgilePM) — or are actively working toward one.

What we offer

• A central location, close to public transport, cafes and shops, with on-site parking available.
• A vibrant, supportive and team-oriented culture, with regular team activities and social events.
• Opportunities for flexible and hybrid working up to 3 days working from home.
• A focus on professional development and learning, with access to our LMS, external and internal training opportunities and your own personal annual PD budget
• Access for you and your family to an Employee Assistance Program and resources.
• Cashback offers and discounts on popular brands through our Employment Hero app.
• Opportunities for career development with well-defined career pathways across the business.
• Proud members of Women in Technology with access to networking events, professional development opportunities and resources.

How to apply

Please submit an up-to-date resume (PDF version preferred) that outlines your suitability for the role.

We're looking for individuals who resonate with our values - H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, whilst also bringing a unique perspective to their work.

We are committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

If you require any reasonable adjustments during the application process, please let us know by emailing careers@axcelerate.com.

About us

aXcelerate is a leading SaaS provider, with our Student and Learning Management System powering millions of learners' course and competency records nationwide. As an industry leader, we’re on an exciting growth journey, transforming the way training providers and employers manage and support their learners.

Recognised as a Great Place to Work for three years running, we have a culture where people feel valued and supported to thrive. With ambitious growth plans and countless opportunities to develop your career, there’s never been a better time to join our team and help us shape the future of education technology.

The role

As a Senior Software Engineer, you’ll hit the ground running as part of our dynamic engineering team powering the aXcelerate platform. Your focus will be on building secure, high-quality software while collaborating in an agile environment alongside juniors, seniors, and team leads. This is an opportunity to shape the systems and technology that underpin our product.

You’ll have the opportunity to:

🚀 Drive complex projects end-to-end, from technical design through to launch.

🤝 Promote best practices such as code reviews, unit testing, automation, and operational excellence.

🧭 Balance technical debt with product development priorities and identify opportunities for improvement.

🔍 Stay ahead of emerging technologies, prototyping and implementing solutions focused on reliability, security, performance, and cost.

💡 Solve complex architectural challenges with innovative, industry-aligned solutions.

📚 Mentor and coach junior and mid-level developers, supporting their professional growth.

🌐 Collaborate cross-functionally with engineering, product, and design teams to build high-impact solutions.

You’ll bring:

💻 5+ years’ full-stack development experience with proficiency across a range of technologies.

⚛️ Frontend expertise with React and TypeScript.

🛠️ Backend experience building APIs and serverless functions with Node.js.

🔧 High proficiency with Git and modern version control workflows.

⚡ Proven experience resolving customer-facing issues effectively and efficiently.

📖 A collaborative and learning mindset seeking to improve teamwork and to stay current with new technologies.

🐳 Experience with containerisation and serverless technologies in AWS (desirable).

What we offer

• Hybrid work opportunity: 2-3 split (Office-WFH)
• A central location, close to public transport, cafes and shops, with free on-site parking available.
• A vibrant, supportive and team-oriented culture, with regular team activities and social events.
• A focus on professional development and learning, with access to our LMS, external and internal training opportunities and your own personal annual PD budget.
• Access for you and your family to an Employee Assistance Program and resources.
• Cashback offers and discounts on popular brands through our Employment Hero app.
• Gym discount and reduced price Pilates classes.
• Opportunities for career development with well defined career pathways across the business.
• Proud members of Women in Technology with access to networking events, professional development opportunities and resources.

How to apply

Please submit an up-to-date resume outlining your suitability for the role and a portfolio if you have one (github or personal website).

We're looking for people who identify with our values - H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, while also bringing an individual perspective to their work. We’re committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

If you require any reasonable adjustments during the application process, please let us know by emailing careers@axcelerate.com.

aXcelerate acknowledges the Traditional Owners of the land where we work, live and learn and we pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land. We are committed to fostering learning and development in the communities that we serve.

Who are we?

LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Proudly family-owned and led, LMG supports businesses operating under their own brand, or the Loan Market brand, and partners with over 70 banks and lenders. The business has grown rapidly, with LMG brokers in both countries helping over 330,000 customers settle over $126 billion worth of loans in FY24.

We’re not a conventional company with a lot of rules and hierarchy, and we don’t intend to become one. We live our values in everything we do: Compassion for our customers, doing what we say, being curious and thinking openly, going further together, and staying hungry but humble. We’re a large company with a start-up attitude. Our success is driven by hiring outstanding people and accepting nothing less than being the best at what we do.

We are proud to be named Australian Financial Review BOSS Best Place to Work - Banking, Superannuation and Financial Services & in 2025!

About the role - 

Join our Tech team under the Executive Leadership of Whitney Cali our new Group Executive - Tech, Product and Data. As a team we provide technology infrastructure and services to deliver the full range of financial services including mortgages, asset finance, insurances and financial planning across Australia and New Zealand. Our operational focus is to provide efficient enabling technology, managing information strategically, and expanding and improving our service delivery. 

We are agile and fast moving and yet we have the benefits of working in a larger organisation with the resources and financial ballast for innovation and the opportunity to work on large scale, complex systems. 

This role is responsible for development and maintenance of software created by Loan Market Group. In particular: 

• Technical leadership 
• Engineering practices 
• Software development 
• Production operations 
• Software and cloud infrastructure improvement and maintenance 
• Technical support
• Rapid prototyping 
• Product design 

As a Principal Engineer, your core role is to provide technical leadership and to foster a collaborative and supportive team environment. For further guidance about the role, please refer to: https://github.com/loanmarket/career-ladder/blob/main/Engineering.md 

Key Responsibilities -

• Guide the technical decisions made and implemented across all products created by the team. 
• Lead, by example and as a mentor, other team members towards a positive development culture. 
• Develop higher-order, SaaS-like software modules for consumption by broker businesses, end consumers, and third parties 
• Refine live software products based on performance metrics and customer feedback.
• Validate new product concepts with rapid prototyping. 
• Act as a technically minded, hands-on team lead and mentor for both local and remote development teams 
• Responsible and accountable for overall quality, stability and performance of the software delivered by the engineering teams led. 
• Contribute to a technology ecosystem of in-house software, purchased products and 3rd-party integrations. 
• Provide technical support to the customers and customer-facing corporate staff that use our software. 
• Proactively learn new skills and technology that can advance product development within the team. 
• Bring your curiosity and we will give you freedom, influence and responsibility

To succeed in this role you will bring with you - 

• Academic qualifications preferred, not essential - Bachelor in Computer Science, Computer Engineering or similar. 
• Extensive experience developing complex web-based software in a team environment 
• Curiosity 
• Be Autonomous 
• Strong communication
• Understanding that software is a team sport 
• Interested in the business models of software products, not just the technical challenges of programming 

Must have experience: 

• .NET 8 and ASP.NET; 
• Database design and advanced SQL

Desirable experience: 

• Experience with a modern web UI framework (React/Angular/Vue) 
• Dev ops - Bash scripting, GitHub Actions, Infra as code (Terraform), AWS and Octopus Deploy; 
• Event-driven architecture and abstraction libraries e.g. MassTransit;
• Containerised Development - Docker Desktop or similar

Our benefits - 

Flexibility & Balance:

• Hybrid & Flexible Working: Tailor your work week to suit your lifestyle.
• 6 ‘Me’ Days: Extra leave to prioritise your wellbeing.
• Religious & Cultural Swap Leave: Trade a public holiday for one that’s meaningful to you.
• Extra Annual Leave: Need more time off? Purchase additional leave to recharge.

Family & Wellbeing:

• 16 Weeks Paid Parental Leave: Plus up to 52 weeks of paid superannuation.
• Paid Fertility Treatment Leave: Support when navigating your fertility journey.
• 12 Days Personal Leave: Time off when life happens.
• Wellbeing Support: Access to EAP for personal, financial, and career advice.

Growth & Development:

• Paid Study Leave: Support for your studies.
• L&D Programs: Grow your skillset and advance your career with tailored learning programs.
• Accelerate Program: Development opportunities for high performers.

Community:

• LMG Share Tomorrow Foundation: Earn volunteer donation rewards and company donation matching.
• Paid Volunteer Day: Volunteer with paid time off

At LMG, we know that diversity and inclusion are key to our success. We're dedicated to building a workplace where everyone feels valued, respected, and supported—no matter their race, gender identity, sexual orientation, religion, age, or any other part of who they are. We understand that diverse perspectives fuel innovation and drive business growth. As an inclusive employer, we foster a culture where everyone has the opportunity to thrive and show up as their authentic selves every day.

• UQ Library
• This is a full-time continuing position with salary in the range $115,645 - $129,654 (HEW 8), plus a generous super allowance of up to 17%.
• Leverage your strong leadership skills as well as experience in service models, design and delivery, to develop successful student-focused teams.
• Excellent opportunity to provide strategic leadership, collaborate with key university stakeholders, and ensure a high-quality, inclusive student experience.
• Based at our St Lucia campus

About This Opportunity

This is a key role within the Library Student Experience Directorate. In this role you will be responsible for overseeing inclusive, student-focused digital services, including tier 2 IT support and assistive technology. Reporting to the Senior Manager, Digital Capability and Student Experience, you will provide leadership in service innovation and staff development. You will also collaborate with university stakeholders to enhance the student experience through effective digital solutions and support staff digital capability across the directorate.

Key responsibilities will include:

Strategic Leadership and Team Management

• Lead the delivery of Student IT support for UQ systems and services that enhance student learning and engagement, ensuring alignment with Library and University priorities.
• Lead and manage the Student Digital Capability Support team, with line management of Team Leaders who oversee individual team members. Provide strategic leadership, coaching and performance development to Team Leaders, collaborating with and empowering them to build high-performing teams and foster a culture aligned with UQ values and committed to continuous growth.

Service Management and Innovation

• Manage service compliance with relevant legislation, University policies (including ICT and Cyber Security), and defined service boundaries. Support staff in understanding risk profiles affecting clients, the institution, and the role they play in protecting both.
• Support and guide the effective development and maintenance of service documentation and knowledge base content. Ensure the IT training program for AskUs staff is appropriately designed and effectively delivered by Team Leaders, supporting consistent, high-quality service.
• Oversee the delivery of digital and learning support services that ensure equitable access to Library facilities and resources for students with short or long-term accessibility needs.

Stakeholder Engagement and Collaboration

• Proactively collaborate with key stakeholders across the university, including Library Technology Services and Information Technology Services. You will identify opportunities for new initiatives and partnerships that enhance the student experience and manage the service impacts of digital projects.

Data Analysis and Reporting

• Oversee the collection and analysis of service data to identify trends, evaluate performance, and inform strategic planning. You will contribute to service documentation and knowledge base content to ensure consistent, high-quality support.

About You

• You have a university degree with substantial or an equivalent combination of education and experience.
• You have demonstrated knowledge and experience in delivering high-level IT support and digital capability services, preferably in an academic library environment, with an understanding of the Library’s role in supporting digital literacy and learning.
• Strong knowledge of current technologies and tools used in a university context, including the ability to quickly acquire expertise in UQ-specific systems to deliver effective client-facing IT services.
• Demonstrated ability to implement privacy, confidentiality, compliance, and risk management practices, including relevant legislation, ICT and Cyber Security policies, and the ability to guide staff in managing risks affecting clients and institutional operations.
• Demonstrated commitment to accessibility and inclusive service delivery, including supporting students with diverse learning needs and promoting access to digital and physical resources.
• Excellent organisational and project management skills with the ability to manage multiple priorities, meet deadlines and implement programs and procedures that improve operational efficiency.
• You have a proven ability to lead and manage team leaders, including performance development, mentoring, and fostering a positive, inclusive, and high-performing workplace culture.
• Excellent interpersonal and communication skills, with the ability to build effective relationships, negotiate with influence, and engage with a diverse range of stakeholders across the University

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

To submit an application for this role, go to the UQ Careers portal and use the Apply button.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section
• Resume

For more information about this opportunity, please contact Justine Cawley at j.cawley@library.uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (R-56149) in the subject line.

Applications close 19 October 2025 at 11.00pm AEST (Job Reference Number - R-56149). Please note that interviews have been tentatively scheduled for week commencing 3 November 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments.