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BRENDA CONROY FUTURE LEADERS INTERNSHIP PROGRAM

An internship aimed to empower women in STEM

Are you a student studying Information Technology at Griffith University, QUT, or UQ?

Applications are now open for the 2026 Brenda Conroy Future Leaders Internship Program—a unique, paid, and immersive four-week experience with Data#3, Cisco, and Women in Digital (WID).

About the Program

Developed in partnership with Cisco and Women in Digital (WiD), this program honours the legacy of Brenda Conroy, who dedicated over 35 years to Data#3. Brenda’s career—spanning logistics, sales, and customer support—was defined by her passion, excellence, and commitment to empowering others.

The internship continues her legacy by supporting IT students to gain industry insight, build skills, and explore diverse career pathways in technology.

Our Valued Partners:

• Data#3: An Australian IT services and solutions provider dedicated to empowering people and technology for a brighter future.
• Cisco: A global networking and technology leader, transforming the way the world connects, communicates, and collaborates.
• Women in Digital (WiD): An organisation championing woman in the digital and IT sectors, committed to nurturing the next generation of digital leaders and supporting diversity initiatives.

Program Details

• Duration: 4 weeks, Monday–Thursday, from 27 January to 20 February 2026
• Locations: Data#3 (Toowong & Darra) and Cisco (Brisbane City)
• Format: Rotational placement across each organisation, including specialty days and exclusive networking events
• Hours: Up to 32 hours per week
• Flexibility: We understand university commitments and will work with you to accommodate academic requirements.

About You

To be eligible, you must:

• Be a student in the final two years of an undergraduate IT degree at Griffith, QUT, or UQ
• Be available for the full four-week program (Monday–Thursday)
• Have access to transportation between Toowong and Brisbane City.

Benefits

• Hands-On Experience: Work alongside industry professionals across IT leading organisations.
• Professional Mentorship: Receive guidance and insights from experienced leaders in the tech industry.
• Networking Opportunities: Attend exclusive events and connect with IT professionals, including Women in Digital’s community.

How To Apply

Submit your resume and a brief cover letter outlining your background and motivation for joining the program by Friday, 7 November 2025.

Interviews: Conducted 17–21 November 2025

Successful Applicants Notified: By Friday, 5 December 2025

REF: SOSH113366

Every institution values excellence. What matters most is why.

Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Digital Solutions. A team you’ll want to be a part of.

When you join Digital Solutions, you’ll be part of a team that delivers impact by enhancing digital experiences for the graduates of tomorrow, researchers of today and all those working to make it a brighter future. 

But we know it’s not just what you do that matters, it’s who you do it with. Our people will tell you – our team sets us apart. We promise a supportive and friendly environment where you’ll collaborate to make an impact.

Make it matter. Join Digital Solutions at Griffith.

About the Opportunity

Platform Engineers are accountable for ensuring high availability, resilience, and security of platforms as well as business operations / services; incorporating automation to reduce repetition. They ensure continued successful operation of technology platforms, minimising any disruptions that can impact client experience. They perform operations activities for platforms such as managing availability, capacity, service levels, support, upgrades, and patching. They also provide support to development and implementation through testing; systems integration, configuration, and installation; and post implementation support. They actively contribute to the ongoing continual improvement of Platform Engineering practices, methods, and tools.

Key Responsibilities:

• Support, monitoring and provisioning of pre-production and production application and integration environments/platforms
• Work with projects, product teams and/or vendors to implement and/or support integrations between on prem systems or hybrid integrations with third party solutions
• Support, installation, configuration, upgrades and patching of applications
• Use observability tools to create checks, dashboards and surface key metrics to support product teams
• Use DevOps methodology and tools such as Azure DevOps, Octopus Deploy and PHIRE to manage release on key enterprise platforms including but not limited to Azure, PeopleSoft, .NET, UiPath.
• Automate repeatable processes
• Work with projects and product teams to support and enhance their software delivery processes

About you

• You have a can do attitude and like working as part of a fun, supportive team
• A desire to work with and learn a broad range of technologies and platforms, with the ability to specialise in a few key areas
• A versatile IT professional with a background as either an Enterprise Applications Engineer, Integration Specialist, DevOps Engineer or similar
• Demonstrated technical competency, analytical and problem-solving skills
• Familiarity with change management processes
• Strong communication skills, both written and verbal along with the ability to liaise with a range of stakeholders

Flexibility to work evenings and weekends will be required as part of this position.

Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check.

What we can offer

This is continuing opportunity based at Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations.

HEW 7 Salary – Base range - $101,068.27 - $109,496.54 + 17% super. Full package range - $118,249.89 - $128,110.96.

Why join Griffith?

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts
• Generous leave entitlements including paid parental leave and leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Opportunities for internal mobility
• Health Safety and Wellbeing initiatives – on campus Gym facilities

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

How to apply

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role, please refer to the qualifications above and the position description.
• Current curriculum vitae/resume including full contact details

For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on l.whitworth@griffith.edu.au

Closing date: Thursday 30th October @ 11:59pm. All applications must be submitted online.

About us

aXcelerate is a leading SaaS provider, with our Student and Learning Management System powering millions of learners' course and competency records nationwide. As an industry leader, we’re on an exciting growth journey, transforming the way training providers and employers manage and support their learners.

Recognised as a Great Place to Work for two years running, we have a culture where people feel valued and supported to thrive. With ambitious growth plans and countless opportunities to develop your career, there’s never been a better time to join our team and help us shape the future of education technology.

The opportunity

Join our Professional Services team as a Senior Implementation Consultant and make a real impact. In this role, you will be leading the end-to-end implementation of our SaaS solutions for clients across the full project lifecycle. You'll work closely with other members of the team to coordinate data migration, system configuration, product training, and go-live activities—ensuring a smooth transition into business-as-usual operations. Some projects may also involve pre-sales support, client discovery, and working with third-party providers. This is a client-facing role where strong communication and delivery skills are key.

For this position, we will only be considering candidates who are based in Brisbane and can work in a hybrid role.

Responsibilities

• 🚀 Project Delivery Leadership: Lead the end-to-end implementation of our SaaS platform, from data migration and system configuration to stakeholder training and go-live cutover. Ensure every project transitions seamlessly into BAU operations and post-implementation support.
• 📈 Project Management: Oversee multiple projects concurrently, delivering on time, within scope, and in alignment with client expectations and aXcelerate’s delivery standards. Maintain accountability for timelines, budgets, and quality outcomes.
• 🛠️ Project Planning & Governance: Create and maintain essential project documentation — including schedules, risk registers, and status reports. Provide clear, transparent updates to internal stakeholders, including management and executive teams.
• 🤝 Stakeholder & Client Engagement: Serve as the key liaison between internal teams, clients, and third-party partners. Guide solution design and manage any required customisation to meet client needs.
• 🎯 Team & Milestone Alignment: Keep all team members aligned on milestones, deliverables, timelines, and quality standards. Proactively manage risks, escalate where needed, and oversee change control processes.

A Day in the Life of a Senior Implementation Consultant at aXcelerate

As a Senior Implementation Consultant at aXcelerate, no two days are the same; your work is dynamic, collaborative, and focused on delivering exceptional outcomes for our customers.

You’ll typically be:

• Supporting the pre-sales process by contributing to tender responses and engaging with prospective clients during discovery sessions.
• Collaborating with internal and external stakeholders through regular meetings and progress reports, ensuring transparency and raising any risks, challenges, or concerns.
• Developing and maintaining key implementation artefacts, including project plans, risk registers, and more.
• Coordinating multiple project teams to optimise meeting schedules, events, and timelines, balancing competing priorities, protecting resources, and ensuring delivery within the defined scope.
• Facilitating collaboration between customers and the product team — assessing the feasibility of new feature requests, and for custom developments committed to during the sales process, coordinating with Business Analysts to gather detailed requirements, handing them to the Product team, and maintaining regular check-ins to ensure timely delivery.

About You

We’re on the hunt for a driven, customer-focused professional who’s passionate about project delivery and software implementation. Whether you’re a Project Manager, Implementation Lead, Service Delivery Manager, Senior Business Analyst, or Customer Success Manager, what really matters is your proven ability to take projects from concept to completion.

You’ll be a great fit if you:

• Have a strong track record of delivering technology projects on time, within scope, and on budget.
• Thrive in fast-paced environments, confidently managing multiple stakeholders and workstreams.
• Bring structure, clarity, and accountability to every stage of the delivery process.

It’s a plus if you also bring:

• Experience as a Business Analyst or Functional Consultant.
• Background working for a SaaS provider.
• Familiarity with education technologies — particularly Student Management Systems (SMS) or Learning Management Systems (LMS).
• Experience in the education sector, particularly in VET.
• A recognised project management qualification (e.g., PMP, PRINCE2, AgilePM) — or are actively working toward one.

What we offer

• A central location, close to public transport, cafes and shops, with on-site parking available.
• A vibrant, supportive and team-oriented culture, with regular team activities and social events.
• Opportunities for flexible and hybrid working up to 3 days working from home.
• A focus on professional development and learning, with access to our LMS, external and internal training opportunities and your own personal annual PD budget
• Access for you and your family to an Employee Assistance Program and resources.
• Cashback offers and discounts on popular brands through our Employment Hero app.
• Opportunities for career development with well-defined career pathways across the business.
• Proud members of Women in Technology with access to networking events, professional development opportunities and resources.

How to apply

Please submit an up-to-date resume (PDF version preferred) that outlines your suitability for the role.

We're looking for individuals who resonate with our values - H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, whilst also bringing a unique perspective to their work.

We are committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

If you require any reasonable adjustments during the application process, please let us know by emailing careers@axcelerate.com.

About us

aXcelerate is a leading SaaS provider, with our Student and Learning Management System powering millions of learners' course and competency records nationwide. As an industry leader, we’re on an exciting growth journey, transforming the way training providers and employers manage and support their learners.

Recognised as a Great Place to Work for three years running, we have a culture where people feel valued and supported to thrive. With ambitious growth plans and countless opportunities to develop your career, there’s never been a better time to join our team and help us shape the future of education technology.

The role

As a Senior Software Engineer, you’ll hit the ground running as part of our dynamic engineering team powering the aXcelerate platform. Your focus will be on building secure, high-quality software while collaborating in an agile environment alongside juniors, seniors, and team leads. This is an opportunity to shape the systems and technology that underpin our product.

You’ll have the opportunity to:

🚀 Drive complex projects end-to-end, from technical design through to launch.

🤝 Promote best practices such as code reviews, unit testing, automation, and operational excellence.

🧭 Balance technical debt with product development priorities and identify opportunities for improvement.

🔍 Stay ahead of emerging technologies, prototyping and implementing solutions focused on reliability, security, performance, and cost.

💡 Solve complex architectural challenges with innovative, industry-aligned solutions.

📚 Mentor and coach junior and mid-level developers, supporting their professional growth.

🌐 Collaborate cross-functionally with engineering, product, and design teams to build high-impact solutions.

You’ll bring:

💻 5+ years’ full-stack development experience with proficiency across a range of technologies.

⚛️ Frontend expertise with React and TypeScript.

🛠️ Backend experience building APIs and serverless functions with Node.js.

🔧 High proficiency with Git and modern version control workflows.

⚡ Proven experience resolving customer-facing issues effectively and efficiently.

📖 A collaborative and learning mindset seeking to improve teamwork and to stay current with new technologies.

🐳 Experience with containerisation and serverless technologies in AWS (desirable).

What we offer

• Hybrid work opportunity: 2-3 split (Office-WFH)
• A central location, close to public transport, cafes and shops, with free on-site parking available.
• A vibrant, supportive and team-oriented culture, with regular team activities and social events.
• A focus on professional development and learning, with access to our LMS, external and internal training opportunities and your own personal annual PD budget.
• Access for you and your family to an Employee Assistance Program and resources.
• Cashback offers and discounts on popular brands through our Employment Hero app.
• Gym discount and reduced price Pilates classes.
• Opportunities for career development with well defined career pathways across the business.
• Proud members of Women in Technology with access to networking events, professional development opportunities and resources.

How to apply

Please submit an up-to-date resume outlining your suitability for the role and a portfolio if you have one (github or personal website).

We're looking for people who identify with our values - H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, while also bringing an individual perspective to their work. We’re committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

If you require any reasonable adjustments during the application process, please let us know by emailing careers@axcelerate.com.

aXcelerate acknowledges the Traditional Owners of the land where we work, live and learn and we pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land. We are committed to fostering learning and development in the communities that we serve.

• Reference number: 25373a
• Term: Ongoing, full-time basis
• Remuneration: $135,483 to $153,562 pa (HEW8) (inclusive of $114,485 to $129,761 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Gardens Point & Kelvin Grove campuses
• Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?

We are seeking a Coordinator, HiQ Service Delivery to join Student Engagement, Administrative Division.

The Coordinator, HiQ Service Delivery is responsible for leading and managing the delivery of high-quality service and administrative support to students, staff and external stakeholders. The role will champion continuous improvement of service quality and processes, identifying training needs, coordinating the development, delivery, and measuring the effectiveness of training and service delivery. The position is responsible for leading and managing the HiQ Training and Quality Assurance team and will work collaboratively with HiQ Team Leaders who manage day-to-day HiQ service operations to ensure effective service outcomes and utilisation of resources. The position will work in partnership across the department and across the University.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Student Engagement comprises of HiQ Contact Centre and Service Points, Future Student & Conversion, Engagement teams and works closely with Sport. HiQ is the university’s contact point for members of the public, staff, prospective and current student enquiries and support services. Services to students and staff include general information, IT support, Library, and student administration. Engagement with future students and their orientation to the QUT student experience is a core focus of Student Engagement..

What you need to succeed

1. Education, training and/or relevant experience equivalent to postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience.
2. Demonstrated leadership skills and experience, including managing competing priorities and the ability to contribute to building a constructive team culture, focussed on delivery of high quality service.
3. Demonstrated experience in leading high volume services focussed on service excellence to a large and diverse client group and the ability to collaborate with a wide range of stakeholders across organisational boundaries.
4. Demonstrated ability to provide specialised advice, manage complex and sensitive matters, interpret policies and guidelines, and prepare professional and effective communications to a wide range of stakeholders.
5. Demonstrated skills in critically analysing training and development needs within a large complex organisation and to apply effective and appropriate learning strategies to meet those needs.
6. Proven digital literacy skills and office information technology with experience in the use of a large corporate information system including interpreting, accessing, inputting, compiling and reporting on data.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Coordinator, HiQ Service Delivery

Job opens: 02-Oct-2025

Applications Close: 19-Oct-2025

• Reference number: 25566
• Term: Ongoing, full-time basis
• Remuneration: $134,910 to $160,222 pa (LEVB) (inclusive of $114,000 to $135,390 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Kelvin Grove
• Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?

We are seeking a Lecturer to join School of Nursing, Faculty of Health.

We seek innovators from the nursing education and research field who can contribute to realising our ambitious agenda to be future-focused in the way we deliver courses, undertake research, and prepare our graduates for a changing health workforce. This will be achieved through creative innovation in learning and teaching, underpinned by impactful research; and the effective application of technology to achieve best teaching outcomes. A Lecturer (Level B) role will suit applicants who are excited by the opportunity to lead education and research through innovation and provide students with skills that reflect the community's needs now and into the future. This will be achieved through connecting and collaborating with industry, the community, consumers of health services, and primary health care providers to address disparities in health outcomes in the community.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

QUT's School of Nursing produces highly regarded professional nurses through its exemplary and contemporary undergraduate and postgraduate courses from Bachelor to PhD. The School has a range of collaborative teaching and research arrangements with Queensland health service providers and strong national and international research partnerships. The School is recognised for its outstanding research programs, with an excellent track record in competitive research funding, publications, and translation of research outcomes into policy and practice. The School's research focuses on: • Cancer Care • Wound Healing • Aging and Dementia Care • Palliative Care • Chronic Conditions Management • Health Services Innovation • Workforce Preparation In 2021 QUT School of Nursing and Metro-North Health established the Nursing and Midwifery Academy to achieve the highest standard of care for the community and enable innovation in practice through education and research. The School's commitment to research, learning, teaching and service is making a real world impact..

What you need to succeed

1. Completion of a postgraduate qualification in a relevant speciality area (Masters level and progression towards a doctoral qualification) and current registration as a Registered Nurse with the Australian Health Practitioner Registration Authority plus additional certification required for ongoing clinical practice or clinical supervision (Blue Card, CPR, first aid, and full vaccination including an approved COVID19 vaccine).
2. Demonstrated expertise in teaching, including an understanding of the changing context of health care, professional accreditation requirements and ability to embed new ways of learning and teaching and working with the health care sector.
3. Record of contributing to high impact research/scholarship in an area that would enable links with existing research programs at QUT, including generating research income and quality publications.
4. Demonstrated capacity to effectively supervise research students at undergraduate and postgraduate levels.
5. Demonstrated highly developed communication and interpersonal skills with the ability to work with an (interdisciplinary) team of academic colleagues, and engagement with industry stakeholders to enhance teaching and research performance.
6. Demonstrated experience using technology in an innovative way to facilitate and enrich learning environments, connectivity and collaboration.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking on the link below.

View the job details at: Lecturer in Nursing

Job opens: 01-Oct-2025

Applications Close: 28-Oct-2025

• UQ Library
• This is a full-time continuing position with salary in the range $115,645 - $129,654 (HEW 8), plus a generous super allowance of up to 17%.
• Leverage your strong leadership skills as well as experience in service models, design and delivery, to develop successful student-focused teams.
• Excellent opportunity to provide strategic leadership, collaborate with key university stakeholders, and ensure a high-quality, inclusive student experience.
• Based at our St Lucia campus

About This Opportunity

This is a key role within the Library Student Experience Directorate. In this role you will be responsible for overseeing inclusive, student-focused digital services, including tier 2 IT support and assistive technology. Reporting to the Senior Manager, Digital Capability and Student Experience, you will provide leadership in service innovation and staff development. You will also collaborate with university stakeholders to enhance the student experience through effective digital solutions and support staff digital capability across the directorate.

Key responsibilities will include:

Strategic Leadership and Team Management

• Lead the delivery of Student IT support for UQ systems and services that enhance student learning and engagement, ensuring alignment with Library and University priorities.
• Lead and manage the Student Digital Capability Support team, with line management of Team Leaders who oversee individual team members. Provide strategic leadership, coaching and performance development to Team Leaders, collaborating with and empowering them to build high-performing teams and foster a culture aligned with UQ values and committed to continuous growth.

Service Management and Innovation

• Manage service compliance with relevant legislation, University policies (including ICT and Cyber Security), and defined service boundaries. Support staff in understanding risk profiles affecting clients, the institution, and the role they play in protecting both.
• Support and guide the effective development and maintenance of service documentation and knowledge base content. Ensure the IT training program for AskUs staff is appropriately designed and effectively delivered by Team Leaders, supporting consistent, high-quality service.
• Oversee the delivery of digital and learning support services that ensure equitable access to Library facilities and resources for students with short or long-term accessibility needs.

Stakeholder Engagement and Collaboration

• Proactively collaborate with key stakeholders across the university, including Library Technology Services and Information Technology Services. You will identify opportunities for new initiatives and partnerships that enhance the student experience and manage the service impacts of digital projects.

Data Analysis and Reporting

• Oversee the collection and analysis of service data to identify trends, evaluate performance, and inform strategic planning. You will contribute to service documentation and knowledge base content to ensure consistent, high-quality support.

About You

• You have a university degree with substantial or an equivalent combination of education and experience.
• You have demonstrated knowledge and experience in delivering high-level IT support and digital capability services, preferably in an academic library environment, with an understanding of the Library’s role in supporting digital literacy and learning.
• Strong knowledge of current technologies and tools used in a university context, including the ability to quickly acquire expertise in UQ-specific systems to deliver effective client-facing IT services.
• Demonstrated ability to implement privacy, confidentiality, compliance, and risk management practices, including relevant legislation, ICT and Cyber Security policies, and the ability to guide staff in managing risks affecting clients and institutional operations.
• Demonstrated commitment to accessibility and inclusive service delivery, including supporting students with diverse learning needs and promoting access to digital and physical resources.
• Excellent organisational and project management skills with the ability to manage multiple priorities, meet deadlines and implement programs and procedures that improve operational efficiency.
• You have a proven ability to lead and manage team leaders, including performance development, mentoring, and fostering a positive, inclusive, and high-performing workplace culture.
• Excellent interpersonal and communication skills, with the ability to build effective relationships, negotiate with influence, and engage with a diverse range of stakeholders across the University

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

To submit an application for this role, go to the UQ Careers portal and use the Apply button.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section
• Resume

For more information about this opportunity, please contact Justine Cawley at j.cawley@library.uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (R-56149) in the subject line.

Applications close 19 October 2025 at 11.00pm AEST (Job Reference Number - R-56149). Please note that interviews have been tentatively scheduled for week commencing 3 November 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments.

• 12-month FTC – Lotteries Digital Blueprint (LDB) project   
• Transformation Management Office team – Brisbane  
• World class IT, Technology and Systems & Hybrid working 

RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families.   

RSL Queensland’s Growth & Transformation Department is embarking on a significant business transformation journey as part of our Lotteries 2030 Strategy with the delivery of the Lotteries Digital Blueprint (LDB) project which aims to improve and modernise our Art Union’s digital customer experience.  

A newly launched technology project requires a Project Manager with proven leadership and stakeholder management skills, marketing and technology expertise to execute and deliver on an improved digital experience for our Dream Home Art Union customers.  

Reporting to the Transformation Project Director, key responsibilities include: 

• working with Executives, Leaders, Enabling Functions and other staff members as well as our third-party partners in the planning and execution of the project  
• managing all aspects of the assigned projects/initiatives and ensuring alignment to the achievement of LDB objectives 
• leading and organising the Marketing Transformation Workstream (MTW) activities to deliver to plan, schedule and budget 
• monitoring delivery schedules, scopes of work, resource allocation, budgets, risks, issues and dependencies 
• liaising with stakeholders to co-ordinate the efforts of the project team to achieve completion of assigned projects  
• driving required procurement activities and engage relevant stakeholders in adherence to RSL Queensland policies 
• developing and evaluating project management plans for the MTW, processes, project schedule and budget  
• deliver the Customer Value Proposition benefit of enhanced customer experience & marketing alignment for increased competitiveness through the new SaaS-based Marketing Automation products. 

 About you:  

• Business or IT degree and/or Project Management (PM) qualification, or an equivalent combination of education and experience  
• 10+ years’ experience in a PM role with extensive experience in dealing with stakeholders at senior levels 
• Experience and qualifications in project management principles and technologies (e.g., PRINCE2 Agile, Agile PM, or Waterfall) 
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills 
• Employs strong analytical and problem-solving skills to manage shifting priorities, demands and timelines 

Your energy, ability to prioritise, commitment to teamwork and a purpose driven organisation will make your application even more competitive.   

Some organisations say it, but RSL Queensland really means it - you will truly be working amongst committed, passionate and talented professionals. 

If this is an opportunity that speaks to you, we’d love to hear from you.