Network Engineer
The Role:
We're looking for a skilled Network Engineer to support and maintain our enterprise network infrastructure. This hands-on role involves resolving technical issues, managing complex systems, and playing an integral part in transformation projects. You’ll also participate in a 24/7 on-call rotating roster, ensuring network availability and rapid response to incidents.
Your New Team:
You’ll join a team of 10–11 network specialists who are passionate about technology, team collaboration and delivering smart infrastructure solutions. The team is growing and evolving, with a flat structure that supports knowledge-sharing, mentorship, and continuous improvement.
Key Responsibilities:
• Provide Level 2/3 technical support and troubleshoot network infrastructure issues
• Configure and operate network hardware including switches, routers, firewalls, load balancers, and SD-WAN
• Perform monitoring, performance tuning, and trend analysis
• Maintain and improve network documentation, processes, and disaster recovery plans
• Participate in a rotating 24/7 on-call roster (with additional weekly allowance)
• Support both project delivery and operational tasks in a fast-paced environment
• Collaborate with stakeholders and escalate issues appropriately
• Mentor team members and share technical expertise
Qualifications & Experience:
• 3+ years of experience in network operations and support within complex enterprise environments
• Strong hands-on knowledge across:
– Cisco Nexus & Catalyst switching, OSPF, BGP, MPLS, VLAN, QoS
– Palo Alto Firewalls, Meraki SD-WAN and Wireless
– AWS Direct Connect, Megaport, F5 BIG-IP, Citrix NetScaler
• Experience with enterprise monitoring tools (SolarWinds, PRTG)
• Solid understanding of network security best practices
• Industry certifications (e.g. CCNA, Meraki Solutions Specialist)
• Excellent stakeholder engagement and communication skills
• Desirable: CCNP, PCNSE/PCNSA, VoIP knowledge, ACI, Genesis, and SASE exposure
Our Perks:
Location – Toowong
Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.
Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
• Hybrid Work: Work from home 2 days a week, with our office located in Toowong.
• Extra Leave: Paid 'ME' day, a paid volunteer day, and the option to purchase additional leave.
• Development Opportunities: Access to internal programs and online courses.
• Employee Discounts: Discounts on Budget Direct insurance products.
• Reward and Recognition: Celebrate high performance with recognition, rewards, and incentives.
• Onsite Facilities: End-of-trip facilities and private spaces for nursing mothers.
• Get Social: Participate in vibrant social and community activities, including annual celebrations.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
If you're ready to make a significant impact and thrive in a growing business, apply now! Auto & General is committed to fostering an inclusive and diverse workplace where everyone can succeed.
Note: Recruitment agencies are kindly asked to refrain from sending unsolicited resumes. Auto & General is not responsible for any fees related to unsolicited resumes.
