The role

Lead and oversee our team of software development leaders and developers to build scalable solutions, with a focus on the initiatives that are prioritised from the sponsoring business areas. This role encompasses an understanding and execution of, a compliant software development lifecycle, fostering innovation, and ensuring the delivery of high-quality and reliable software solutions that align with business goals and our A&G technology vision and roadmaps.

Responsible for building and managing a proficient team, the Head of Development provides leadership, mentorship, and guidance to drive efficiency, foster a culture of collaboration, and promote excellence in software development practices.

Technology Delivery Leadership:

• Support delivery of business initiatives in alignment to our technology roadmap and the skills, resourcing, team composition and processes required to deliver on that vision.
• Contributor to Divisional Roadmaps for system & process transformations, including Insurance products.
• Ensures technical alignment across responsible business development teams allowing for continued efficiency through our reusability and consolidation approaches.
• Engages in and contributes to priority conversations across business projects from a development capability perspective to align with our strategic initiatives and other deliverables.
• A key Technology SME, providing input into your aligned divisional strategy on how technology can be leveraged best to achieve desired business outcomes.
• Ensures all business lead technical solutions meet compliance and risk standards.
• Incident management, root cause assessment and remediation within own area or in association with recently delivered solutions.
• Peer of and collaborates with Head ofs from every division that is part of the roles enablement function and delivery portfolio.
• Supports and engages with HoD’s and GM’s within technology providing input into strategic plans.
• Occasionally presents or co-presents with business counterparts on portfolio progress, challenges and/or proposals.

People Leadership:

• Lead by example, fostering a positive team culture and empowering individuals to develop, deliver and excel at their craft.
• Promote diversity, equity, and inclusion, ensuring all team members feel valued and respected.
• Provide an accomplished mentoring and coaching practice through guidance and feedback to support professional growth across all roles under your remit.
• Cultivate a culture of continuous learning and peer-to-peer mentorship within both your leadership and delivery teams.
• Develop the next line of leaders for our future as a conscious process of leadership and mentoring.

Stakeholder and Sponsor Engagement and Communication:

• Engage with various stakeholders, including GMs of business units, GMs of Development, and heads of different functional units (Architecture, Testing, Security, DevOps).
• Understand and align with sponsors' objectives and priorities, ensuring that solutions and deliverable outcomes correspond effectively to their strategic goals and desired outcomes.
• Communicate effectively, manage expectations, and provide progress updates to stakeholders, ensuring alignment with delivery timelines and objectives.
• Provide input into steering committee packs and other organisational delivery reporting.

What experience you’ll bring

• Broad & deep business domain knowledge required working in partnership with various respective business GMs, within the roles remit.
• A high level of commercial acumen is essential for crafting effective solutions to address intricate business challenges and attaining optimal results.
• Deep understanding of industry best practices in software analysis, architecture, design and development.
• Strong ability to see patterns and solutions across multiple business verticals to allow for increased collaboration and reduced silo behaviours.
• Highly experienced in the multiple disciplines of an insurance business with a strong focus on customer experience and customer outcomes.
• Competent design thinking and have the capability to comprehend and align business objectives with fit-for-purpose solutions that also align with the long-term technology roadmap of the organisation.
• Possess strong decision-making skills, allowing for autonomous operation within a predefined scope, while maintaining the awareness to seek guidance or collaborate with others when necessary.

Our Perks

• Location –Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

All Sites

This role is available at any of our Brisbane and Sunshine Coast locations providing flexibility to choose the office that suits you. Our Toowong office is close to the city with easy public transport and parking options while our North Lakes offices are within walking distance of some of the north side’s best retail locations. If you love a view of the water, why not consider our Kawana office on the edge of Lake Kawana and only a five minute drive to the closest beach.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. 

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.