Application Manager - Metering and Billing

Posted yesterday

$180,000 - $190,000

Melbourne, VIC, 3000

Location

Permanent

Work Type

Remote / Work from Home

Work Setting

Job Description

The Opportunity

At APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.

We now have an exciting opportunity available for an Application Manager - Metering and Billing on a permanent full-time basis. This hybrid role can be based in Melbourne, Sydney, Brisbane, or Adelaide.

Reporting to the Customer Management and Billing Value Stream Manager, this role is responsible for leading and managing a team of Systems Analysts and Analyst Programmers. It will oversee the delivery of high-quality application development, design, testing, and support services to APA's Business Units. With significant interaction across the business, the role also provides technical leadership in system support and design, system administration, full application lifecycle management, and the ongoing development and monitoring of critical applications.

Key Responsibilities

  • Lead and coordinate a high-performing team to ensure consistent delivery and maintenance of IT services, aligned with agreed service levels and business expectations.
  • Own the Incident Manager role for major incidents, ensuring timely resolution, effective communication, and minimal disruption across critical system platforms.
  • Design, develop, and maintain end-to-end application systems including solution delivery, system troubleshooting, and disaster recovery planning to ensure ongoing reliability and performance.
  • working closely with Business Units to align IT services with both short- and long-term objectives and maximise value from technology investments.
  • Drive a culture of continuous improvement, proactively managing IT risks, optimising resource planning, and contributing to the strategic roadmap and long-term forecasting of APA's technology systems.

About You

  • Proven leadership in managing software support and development teams, including performance oversight, coaching, and aligning team objectives with business strategy.
  • Extensive (10+ years) IT experience with a strong foundation in software design, testing, documentation, and lifecycle management.
  • Exceptional ability to prioritise and manage competing business demands, balancing strategic initiatives with day-to-day operational needs.
  • Skilled in IT vendor management, including contract negotiation, performance oversight, and ensuring value from third-party engagements.
  • Strong commercial acumen and decision-making skills, with a track record of navigating complex incident and problem management scenarios under pressure.
  • Knowledge of Oracle CCB and utility billing systems.
  • Experience with integration platforms (WebMethods) and workload automation (Control-M)

About the Team

Technology drives everything we do at APA, from connecting millions of Australians to energy sources to achieving our net zero ambitions. Our technology teams are focused on delivering innovative solutions that position APA as a world leader in energy infrastructure. We're looking for people who are ready to make an impact-those who are courageous, nimble, and willing to take risks.

Working at APA

At APA we're committed to fostering a safe and inclusive workplace where you can achieve your best. We'll provide you with access to targeted career development programs, competitive remuneration, employee benefits, flexible working arrangements, and wellbeing programs. We also have an inclusive parental leave policy providing 18 weeks leave including superannuation to support parents at work and in life.

We employ more than 2700 people across Australia and are committed to creating a diverse and inclusive culture, where everyone feels safe, valued, and trusted to do their best every day.

We are APA

APA Group is a leading Australian energy infrastructure business.

We proudly own, operate and manage a diverse $26 billion portfolio of gas, electricity, solar and wind assets which deliver essential services to communities and customers across Australia.

And we own more than 15,000 kilometres of gas pipelines which deliver energy to households and businesses across every corner of Australia.

As the partner of choice in delivering infrastructure solutions for the energy transition, we're focused on bundled remote grid energy solutions, electricity and gas transmission, and future energy, including hydrogen and carbon capture and storage.

Our customer centric approach means we understand our customers and offer them reliable, innovative, and cost-effective energy solutions that support their decarbonisation ambitions.

We are committed securing Australia's energy future by delivering infrastructure solutions for Australia's energy transition and supporting the decarbonisation ambitions of our customers and communities .

Join our team and be part of securing Australia's energy future.

We'd love to hear from you.

APA is an equal opportunity employer. The safety, health and wellbeing our people, community and environment a priority. We embrace diversity in our people to ensure our workforce is representative of the communities that we operate in.

Applicants must be eligible to work in Australia to be considered.

This vacancy works with critical APA data, systems or infrastructure and candidates are subject to background vetting (including Police checks) before & during employment.

Role closes Sunday 27 April 2025. Role Reference number JR2410.

APA Group will not accept unsolicited resumes from recruitment agencies.

We will contact successful candidates after the closing date.

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